Privacy Policy

iProtect Cleaning Services ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information we collect

When you request a quote or contact us, we may collect personal information including your name, email address, phone number, business name and the property address where cleaning services are required. We only collect information that is reasonably necessary to provide our services.

2. How we use your information

We use the information you provide to:

• Respond to quote requests and enquiries.
• Schedule and deliver cleaning services.
• Send service-related communications, invoices and follow-ups.
• Improve our services and customer experience.

3. Disclosure of information

We do not sell, rent or trade your personal information to third parties. We may share limited information with trusted service providers (such as scheduling or accounting software) strictly for the purpose of running our business, and only where they are bound by confidentiality obligations.

4. Cookies

Our website uses cookies and similar technologies to remember your preferences, measure site performance and improve your browsing experience. You can disable cookies through your browser settings, however some features of the site may not function as intended.

5. Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored on secure systems and access is restricted to authorised personnel only.

6. Accessing and correcting your information

You may request access to the personal information we hold about you, or ask that we correct or delete it, by contacting us using the details below. We will respond to your request within a reasonable period.

7. Contact us

For any privacy enquiries, complaints or requests, please contact:

iProtect Cleaning Services
Sydney, NSW, Australia
Email: info@iprotectcleaning.com.au